Business Name: SKYJACOB Limited
Address: 618 - Victory Factory Building, 16 Wong Chuk Hang Road
Country: Hong Kong SAR
BRN: 79166247

Email: office@skyjacob.com

Website: www.skyjacob.com

Responsible for content:
SKY JACOB LIMITED

Alternative dispute resolution:
The European Commission provides a platform for online dispute resolution. Consumers may use this platform to resolve disputes regarding online purchases.

SkyJacob™ is not obligated and not willing to participate in dispute resolution proceedings before a consumer arbitration board, unless legally required.

Privacy Policy

This Privacy Policy describes how SkyJacob™ collects, uses, and protects your personal information when you visit our website, place an order, contact us, or use our services.

Information We Collect

We may collect personal information such as:

• name
• email address
• shipping address
• billing address
• phone number, if provided
• order details
• payment-related information
• communication history
• technical data such as IP address, browser type, device information, and cookies

Payment information may be processed securely by third-party payment providers. SkyJacob™ does not store full payment card details.

How We Use Your Information

We use your personal information to:

• process and fulfill orders
• ship products
• provide order updates
• respond to customer support requests
• manage returns and refunds
• improve our website and services
• prevent fraud and unauthorized activity
• comply with legal obligations

Sharing Your Information

We may share necessary information with trusted third-party service providers, including:

• payment processors
• shipping carriers
• website hosting providers
• email service providers
• analytics tools
• legal or tax authorities if required by law

We do not sell your personal information.

Cookies

Our website may use cookies and similar technologies to improve your browsing experience, analyze website traffic, remember preferences, and support marketing or advertising features.

You can control or disable cookies through your browser settings. Some parts of the website may not function properly without cookies.

Data Retention

We keep personal information only for as long as necessary to fulfill the purposes described in this policy, including order processing, legal compliance, accounting, tax obligations, fraud prevention, and customer support.

Your Rights

Depending on your location and applicable law, you may have the right to access, correct, delete, restrict, or object to the processing of your personal information.

To request access, correction, or deletion of your data, please contact us at:

office@skyjacob.com

Data Security

We take reasonable measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Changes to This Privacy Policy

SkyJacob™ may update this Privacy Policy from time to time. Any changes will be posted on this page.

Contact

For questions about this Privacy Policy, contact us at:

office@skyjacob.com